01 — Introduction
Who we are & what this policy covers.
This Privacy Policy describes how Humble Homes Construction ("Humble Homes," "we," "us," or "our"), a Wisconsin-based construction company owned and operated by Josh Sweeney, collects, uses, and protects information you provide when you visit our website at humblehomeswi.com, contact us through our forms, call or text us, or otherwise interact with our business.
We believe in straight talk. This policy is written to be readable — not buried in legalese. If anything is unclear, you can reach us directly at (715) 245-5077 or [email protected].
By using our website or submitting information through our contact forms, you agree to the practices described in this policy.
02 — Information We Collect
What we collect from you.
We only collect information that helps us respond to your inquiry, schedule your project, and improve our website. There are two general categories:
Information you provide
When you fill out our contact form, request a quote, call, text, or email us, you may give us:
- Your first and last name
- Email address
- Phone number
- City or service area
- Project details and preferences you choose to share
- SMS consent status (whether you've agreed to receive text messages)
Information collected automatically
When you visit our website, we (or our service providers) may automatically collect:
- IP address and approximate geographic location
- Browser type and device information
- Pages you visit and time spent on each page
- Referring website or search terms
This is standard website analytics data used to understand which content is useful and to keep the site working properly.
03 — How We Use Your Information
What we do with what you share.
We use the information you provide to:
- Respond to your inquiry, schedule consultations, and provide written estimates
- Communicate about an active project, including scheduling, scope changes, and progress updates
- Send you a quote, contract, or other project-related documents
- Follow up after your project to make sure you're satisfied
- Improve our website and understand what content is useful
- Comply with applicable laws, building codes, and contractor licensing requirements
We will not use your information for any purpose unrelated to providing or improving our construction services without your express consent.
04 — SMS & Text Messaging
How we use your phone number.
When you check the SMS consent box on our contact form, or otherwise explicitly opt in by text or in writing, you agree to receive text messages from Humble Homes Construction at the phone number you provided. Here's exactly how that works:
SMS Program — Key Terms
Purpose of messages: Project status and progress updates, scheduling and appointment confirmations, quote follow-ups, and conversational replies from Josh.
Message frequency: Varies based on your project status. Typically a few messages per week during an active project, and only occasional messages otherwise.
Carrier rates: Standard message and data rates may apply, depending on your mobile carrier and plan.
Opting out: Reply STOP to any message to unsubscribe at any time. Reply HELP for help. You may also call or email to be removed from our messaging list.
Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
How we protect your opt-in data
We do not share your phone number or SMS opt-in data with any third party for any purpose. Your consent to receive text messages from Humble Homes Construction is limited to communications from us, about your project or interaction with our business. We never sell, rent, lease, or otherwise transfer your phone number or opt-in information to any outside party for marketing or any other purpose.
Opting in is voluntary
You are never required to opt in to text messaging to receive a quote or use our services. If you prefer email or phone calls, just let us know — we'll honor your preference and use only the channels you choose.
05 — Cookies & Tracking
Cookies and similar technologies.
Our website uses cookies and similar tracking technologies to make the site work and to understand how visitors use it. We use:
- Essential cookies: Required for the site to function. These cannot be turned off through our site.
- Analytics cookies: Help us understand traffic and which pages are most useful (e.g., page views, time on page).
- Functional cookies: Remember your preferences (such as accepting our cookie banner if displayed).
You can control cookies through your browser settings. Most browsers let you refuse all cookies or be notified when one is being set. Disabling cookies may affect the functionality of some parts of our site.
06 — Information Sharing
When we share information — and when we don't.
We do not sell your personal information. We may share limited information in the following narrow circumstances:
- Service providers: Vendors who help us run our business — such as our customer relationship management (CRM) platform, scheduling tools, accounting software, or web hosting — and who are bound by confidentiality obligations.
- Sub-contractors and trades: When necessary to schedule and complete your project, we may share relevant project details (such as address, scope, and your contact preferences) with the licensed trades working on your project.
- Legal compliance: When required by law, court order, or to protect our legal rights, the safety of others, or to enforce our agreements.
- Business transfer: If we ever sell, merge, or transfer our business, your information may be transferred as part of that transaction. We will notify you before this happens.
Critically, and as stated above: we never share your SMS opt-in information or phone number with any third party outside of these narrow operational circumstances, and never for marketing or promotional purposes by any outside party.
07 — Data Security
How we protect your information.
We use reasonable administrative, technical, and physical safeguards to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These include encrypted transmission of form submissions, restricted access to personal information within our business, and reputable service providers with their own security practices.
That said, no online or electronic system is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security. If you have specific concerns about how your information is being handled, please reach out and we'll do our best to address them.
08 — Your Rights & Choices
What you can ask us to do.
Depending on where you live, you may have certain rights regarding the personal information we hold about you. These can include:
- Access: Ask us what personal information we have about you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: Ask us to delete your personal information (subject to any legal obligation we have to retain it).
- Opt-out of messaging: Reply STOP to any text message, unsubscribe from email, or simply email or call to be removed from our communications.
To exercise any of these rights, email [email protected] or call (715) 245-5077. We may need to verify your identity before fulfilling a request.
09 — Children's Privacy
Our site is not directed to children.
Our website and services are intended for adults, specifically homeowners and property owners considering a construction project. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
10 — Third-Party Links
Links to other websites.
Our website may contain links to third-party websites (for example, manufacturer pages, supplier sites, or social media platforms). We are not responsible for the privacy practices or content of those websites. Once you leave our site, the privacy policy of the site you're visiting applies.
11 — Changes to This Policy
Updates to this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we do, we'll change the "Last Updated" date at the top of this page. For material changes, we'll take reasonable steps to notify you — for example, by posting a notice on our website or contacting you directly.
Your continued use of our website after a policy update means you accept the updated policy.
12 — Contact Us
Questions? Reach out directly.
If you have any questions, concerns, or requests about this Privacy Policy or how we handle your information, please contact us:
We aim to respond to all privacy-related inquiries within one business day.